Privacy Policy

At Mistyne, we believe trust is just as important as comfort.

This Privacy Policy explains how we collect, use, and protect your information when you visit Mistyne.com, purchase our products, subscribe to our emails, or participate in our Founding Members program.

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Social media usernames
• Information submitted through forms, surveys, or applications

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookie and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate shipping and order updates
• Improve our products and website experience
• Manage our Founding Members program
• Send newsletters, updates, and promotional communications
• Analyze website performance and customer preferences
• Protect against fraud and unauthorized activity

3. Cookies & Tracking Technologies

Mistyne uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website functionality
• Understand how visitors interact with our website
• Measure the effectiveness of marketing campaigns

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Marketing Communications

If you subscribe to our newsletter or provide your email address, we may send updates regarding:

• New product launches
• Promotions and offers
• Founding Member opportunities
• Brand news and updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

5. Third-Party Services

We work with trusted service providers to operate our business, including:

• Stripe
• PayPal
• Google Analytics
• Meta (Facebook & Instagram)
• TikTok
• Email marketing platforms

These providers may collect and process information in accordance with their own privacy policies.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information.

While no system can guarantee complete security, we continuously work to protect your data from unauthorized access, disclosure, or misuse.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, please contact us at hello@mistyne.com.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal and regulatory obligations
• Improve our services

When information is no longer required, it will be securely deleted or anonymized.

9. Children’s Privacy

Mistyne is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly remove it.

10. Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

We encourage visitors to review this page periodically.

11. Contact Us