We are committed to delivering your MISTYNE order as quickly and smoothly as possible. Below you will find information about processing, shipping, tracking and delivery.
Order processing
Orders are typically processed within 1–3 business days. During holidays, promotions or periods of high demand, processing may take slightly longer.
Shipping time
United States: 5–10 business days.
International: 7–15 business days.
Delivery windows are estimates and may vary by location, carrier and customs processing.
Shipping cost
Shipping costs are calculated at checkout based on your destination. Free-shipping promotions may be offered from time to time.
Order tracking
When your order ships, tracking details will be sent to the email used at checkout. Carrier scans may take time to update.
Customs and duties
International orders may be subject to customs duties or import taxes under local regulations. These charges are the customer’s responsibility.
Delivery issues
Check that your address is complete before ordering. For a delayed or apparently lost package, email hello@mistyne.com and our care team will help investigate.